Resources

All external websites are managed by outside sources beyond our control. We are not responsible for the accuracy of their content but would appreciate you letting us know if there is a discrepancy so that we can update our site.

Request City of San José Services

Want to get that pothole or street light fixed? Did you spot graffiti or illegal dumping that needs cleaning up? Perhaps you're wondering about how to report an abandoned vehicle ... or have a different City program to ask about.

Try the San José 311 App (formerly My San Jose App) https://www.sanjoseca.gov/your-government/departments-offices/customer-service/san-jose-311 ).

Online Web requests can also be made through here also: https://sanjose.custhelp.com/

FREE Large Item Junk Pickup

San José residents: Schedule a FREE junk pickup

Have old junk to get rid of? Follow these steps to make a free Junk Pickup appointment.

  1. See the list of acceptable junk items.

  2. Enter your address in the Residential Services Lookup map to find your Recycling Company (they will pick up your junk).

  3. Call the recycling company to schedule your appointment. Have ready the list of items you want to get rid of.

  4. Set out your items up to 24 hours before your scheduled appointment.

Set out your items up to 24 hours prior to your scheduled appointment. More examples of other types of Junk Pickup items.

Important Junk Pickup program information:

Source: https://www.sanjoseca.gov/your-government/environment/recycling-garbage/junk-pickup

Stop Junk Mail

Opt out of junk mail and phone books to save valuable resources.

(FREE service)

Sign up at: www.CatalogChoice.org


More info about it from City of San José: http://www.sanjoseculture.org/index.aspx?NID=3946

Household Hazardous Waste

FREE drop-off for household hazardous waste, like electronic waste, batteries, fluorescent bulb, paint, cleaning products, automotive fluids like oil and gasoline, unused medications or pesticides.

Go to www.hhw.org to book an appointment online with a few simple clicks or call 408.299.7300 Monday-Friday 9-5 to talk to friendly staff who will answer your questions and make your appointment for you. You’ll get a confirmation email with all the details.

On the scheduled date, arrive at your appointment time, drive through to allow staff to remove the HHW disposal items from your vehicle trunk or truck bed, and drive away. Average drop-off time is only a few minutes.

Recycle & Donate Stuff to Help Reduce Waste

If you have items that are perfectly reusable, visit RecycleStuff.org to find a recycler for your specific item(s).


Lost and Found

Bikes, Pets, and Critters

Bikes: Missing / Stolen or Buying Used?

STOLEN? Notify neighbors and the surrounding area with a photo and where it was last seen. Have on-hand several good photos of your bike including the serial number. Post on the following sites and file a police report:

  • Nextdoor.com

  • Craigslist.com

A lot of people register their bikes on this site: BikeIndex.org

BUYING USED? Try checking for the serial number to determine if it was ever reported stolen: https://bikeindex.org/bikes?stolenness=all




Lose a Pet?

Immediately notify neighbors and the surrounding area while handing out your contact information. Also, have on-hand 2 good photos of your dog. Post on the following sites:

  • Nextdoor.com

  • Pawboost.com

  • Craigslist.com

If your pet has a microchip, make sure your contact information is registered and correct: https://www.foundanimals.org/microchip-registry/

Check other surrounding shelters. Although animals found in SJ are supposed to be taken to SJ Animal Care Center on Monterey Rd, that doesn't always happen.

FYI: Due to fireworks, around July 4th is the busiest time of the year for animal shelters.

Found a Pet?

Assuming the pet does not have any obvious form of identification, take it to a local vet to see if they can locate a microchip. The microchip is typically located between the shoulder blades but have been known to wander elsewhere so scan their body thoroughly.

(You may want to confirm your pet's microchip works the next time you're at the vet.)

PLEASE register the pet as "FOUND" with SJ Animal Care. Most owners will look there.

Note that it is illegal to adopt or give away a found animal until it has been registered as "FOUND" with SJ Animal Care for at least 30 days. If no owner comes forward in those 30 days, only then can you legally adopt or rehome the pet.

What to do about Bee Swarms

Bee Guild members volunteer to capture honey bee swarms on private or public property–in most cases–for free. To learn more:

https://www.beeguild.org/swarm



Emergency Resources

What's going on in the neighborhood?

What's going on in the neighborhood?

If you've ever wondered where that Fire Truck is going, or what helicopter is overhead, or what crimes have occurred in the last week, or where to go to report an abandoned vehicle or illegal dumping? Here are some helpful websites:


Track Overhead Flights

To track SJ Police Department's helicopter (call sign: N408PD) from SJ International Airport (KSJC): https://flightaware.com/live/findflight?origin=KSJC&destination=KSJC

For all other overhead or any other air traffic: https://webtrak.emsbk.com/sjc3


Other Sources

What crime has been reported? https://www.crimemapping.com/map/ca/SanJose

Hey, where's that Firetruck going? https://web.pulsepoint.org/

Geez. Look at that pile of garbage in the street. Where do I report this? https://sanjose.custhelp.com/app

Hmm, my neighbors probably have more information on this situation: www.nextdoor.com



Home Maintenance

Resources to help you care for your home.

Handling a Problematic Property

The Responsible Landlord Engagement Initiative (RLEI) is a community initiative that helps communities stay safe and vibrant. RLEI works alongside neighborhood leaders, law enforcement, and local government to hold property owners accountable for the upkeep of their properties in order to maintain the well-being of the community.

To learn more: https://www.catholiccharitiesscc.org/rlei

RLEI is limited to the number of cases they are able to take, so before contacting RLEI, it is best if you have already thoroughly documented the undesirable activities.

There are helpful suggestions on how to address it as experienced by our community member, and in their case, in regards to living next door to a problematic Airbnb.



Licensed Contractors

Always check a licensed contractor's pocket license and picture I.D. before hiring them.

⚠️ Phony contractors can steal license numbers from others or use expired licenses.

⚠️ After matching the name on the I.D. with the pocket license, check the license number online.

⚠️ You can also find a list of licensed contractors in your area by searching by ZIP code. http://ow.ly/iv0Y50tcdm2


Donate your Re-usable Construction Material

330 N. Montgomery St., San Jose, CA, 95110 - View Map

(408) 294-5185 http://www.yelp.com/biz/c-and-m-diversified-san-jose-2

Hours Of Operation: Thu-Sat: 11am-3pm

Company Comments:View Comments

Material Comments: All items must be in good condition and reusable. Read for more details

Materials Accepted: More



1130 Duane Ave., Santa Clara, CA, 95054 - View Map

408-933-3605 http://www.habitatebsv.org/ReStore

Hours Of Operation: Tue-Fri: 10am-6pm | Sat: 9am-5pm

Company Comments:View Comments

Material Comments: All items must be new (unused) or have near perfect cosmetics. We do not accept used conventional bathtubs but may make exceptions if the item is unique or an especially fine example. We will only accept shower doors if they are unused or have perfec Read for more details

Materials Accepted: More



11665 Berryessa Rd., San Jose, CA, 95112 - View Map

(408) 452-0777 http://www.schnitzersteel.com

Hours Of Operation: Mon-Fri: 8:00am-4:30pm Sat: 8:00am-12:00pm Sun: Closed

Company Comments:View Comments

Material Comments: Must be 90% metal. Remove any non-metal material before drop-off. Must have CA ID/DL. Read for more details

Materials Accepted: More